Protect Your AV Investment With These 4 Steps
The role of the IT team continues to expand, especially as audio-visual (AV) tools become more integrated with your other technology solutions. Managing often complex AV and IT systems can take a lot of time and distract you from more strategic initiatives, especially if you have a small team.
You aren’t doomed to being overwhelmed by your AV systems, however. By working with a qualified AV integrator, there are steps you can take to better manage your AV systems and maximize your time.
Take time to document every piece of equipment you have, including how old it is, where it’s located, control system codes, drawings, and the last dates of service and maintenance.
Track usage of both equipment and spaces and make note of which rooms and solutions get used the most. This can help you—and your integrator—understand why some equipment wears out before expected and can also help inform future technology planning.
Train your team to regularly update this information so it’s always accurate. Having the correct information on hand will save you time when issues arise.
IDENTIFY YOUR TEAM’S STRENGTHS
Take an inventory of your team and make note of everyone’s skills and talents. There could be a wealth of diverse experience and expertise right under your nose. You can save time and money by matching team members to the projects that best fit their skills so that someone less knowledgeable won’t waste time and resources troubleshooting and solving issues.
Keep in mind that your integrator is part of your team too. Many companies are outsourcing aspects of IT because technology partners—like an AV integrator—can step in to help when you don’t have the time or resources to take on a project or issue.
PERFORM MAINTENANCE FAITHFULLY
Schedule at least two preventative maintenance visits a year. A qualified integrator can develop a service plan that meets both your needs and your budget. Waiting until a piece of equipment fails will cost you time and productivity while you wait to replace or repair it.
ESTABLISH VENDOR RELATIONSHIPS
Vendors and manufacturers can also be a source of help, expertise, and resources, including technical support and help lines. They can fill in knowledge gaps your team might have. Integrators can also work with their network of manufacturers and other vendors on your behalf.
GET THE MOST OUT OF YOUR TIME—AND MONEY
There are only so many hours in a day and so many dollars in your budget, and working with a qualified integrator can help you maximize both. Small IT teams, especially, can benefit from partnering with experts that can keep your AV and collaboration systems running smoothly. That leaves your team more time and flexibility to focus on the projects that matter most. Get in touch with your nearest AV integrator to learn more.