Most Effective Ways To Optimize Your AV System Performance.

On any given day, members of your team may be working on the network, performing software updates, troubleshooting computers, and rushing into a meeting to connect a visitor’s laptop to the projector. IT pros are specialists, but when they are part of smaller teams, their organization’s leaders also expect them to be jacks-of-all-trades.

In addition to traditional IT duties, the department now often ends up with the responsibility for numerous audiovisual (AV) technologies. These can be complex, especially when integrated with other technologies in your work spaces. Sometimes this responsibility sucks up time that could be used for more strategic projects. Fortunately, there are ways to more easily manage the day-to-day workings of AV solutions. Here are five steps you can take to better manage your organization’s AV systems—and maximize your time—even with a small team.

Document Everything

Take the time to document all pieces of AV equipment, including their age, locations, control system codes, drawings, the last dates of service and maintenance, etc. This exercise will save time in the long run when issues or questions arise. Train your team to continually update this information so that it’s always accurate. That way, no one has to scramble for information when a projector goes out and you want to determine whether it’s under or out of warranty.

Identify Strengths

Learn more about each member of your IT team so that you know what their skills and talents are. You may be pleasantly surprised to discover a diversity of experience and a wealth of knowledge on your team. When applied to the right projects and tasks, their skills can save time and energy that would be wasted by another team member who wouldn’t even know where to begin troubleshooting.

Learning about a new technology can be time-consuming. If you know that a team member already has some knowledge of a particular technology, you can put that person on the task and save other members of your team time and frustration. On the other hand, you may lack a certain skillset on your team. If that’s the case, you’ll know that when something goes wrong with that particularly technology, it makes more sense to ask for help from an external resource.

Establish Vendor Relationships

There are other resources that can help you with both technical and non-technical support and information. Vendors and manufacturers can provide free help and resources, ranging from technical information to technical support lines. Their expertise can often be used to fill in knowledge gaps for your team.

Many IT teams are recognizing the value of building and maintaining these relationships. In fact, 57 percent of IT pros say their department spends more time managing relationships with vendors than they did a couple of years ago.

Keep A Log

Track usage of both spaces and equipment. Write down which rooms and solutions get used the most, what users are booking the spaces for, how long and how frequently they use equipment, etc. With this kind of information, you can begin to understand why some spaces go unused, why some equipment wears out before expected, and other information that will help with future technology planning.

What Is Your Time Worth?

With so many companies outsourcing areas of IT, in-house teams may be small even at mid- to large-sized organizations. If those teams retain responsibility for AV technologies, they may need resources or partners to keep collaboration and communication running smoothly.

How is your team’s time best spent? What approach to AV management will be most cost-efficient? Those are questions that all teams must answer for themselves.

Related Blogs

13 Years of Resurgent AV

Resurgent AV, recently celebrated 13 years anniversary. We have the “Surgers” ( our team of staff ), speak out their experiences and share their journey with Resurgent.We thank our partners, clients, our team of Surgers and to everybody who have supported and nourished Resurgent AV, to reach great heights and inspire us to reach even […]

April 7, 2021

Read More
3 AV Solutions Your Remote Workforce Needs

The COVID 19 pandemic has been an eye-opener for businesses across the world. It has shown how organizations must be prepared to be flexible with their operational policies and enable staff with the right tools and platforms to work remotely for long durations. Studies have shown that nearly 77% of leaders have never managed a […]

November 24, 2020

Read More
The Ongoing Evolution In Enterprise Video Conferencing

Let’s get on a Zoom call or join the Microsoft Teams meeting – these are the common phrases that people use daily at work. Video conferencing has been around for years to connect and collaborate with team members from different geographies.  The first glimpse of video conferencing dates back to 1956, when AT&T developed a […]

December 2, 2021

Read More