Branch coordinator



5+ Years




Audio Video Integrators

Functional area


Primary competencies

Can-do attitude, time management, negotiations & people management, problem solving attitude, customer service orientation, attention to detail, ability to work under pressure.

Key skills

Excellent Communication Skills (Oral & Written), Problem-Solving Skills, Knowledge on SAP/ERP systems preferred, Client/Vendor Management, Multitasking, Negotiation

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Desired Candidate Profile

Sales Coordinator – Roles
  • Preparing Proposals & Quotations for the clients by coordinating with the concerned Director, Sales Exe, Technical manager & Vendors.
  • After receiving the PO from the client, it has to be crossed check with the quotation send by Resurgent, if any deviation then escalates the same on time & sort it out.
  • Preparing Reconciliation report of all PO’s/Invoices.
  • Handling Tenders, preparing tender documents & on-time submission.
  • Coordinate with Accounts Dept for raising Invoices for PO’s.
  • Coordinating with Client of Payment Follow-ups.
  • Handling Service Calls & coordinate the same with the technical team.
  • Should work on SAP system.
  • Customer Relationship Management (Updating/coordinating the clients on their PO status).
  • Checking the backlog of orders and ensuring the sales team/customers are informed of any issues.
  • As an when required need to prepare documentation for Bank Guarantee.( this would be explained).
  • Coordinate with Sales Staff and give them back end support.
  • Coordinate with Sales Staff and give them back end support.
  • Statements on a fortnightly basis w.r.t to quotes/proposals sent.
  • Develop an understanding to prioritize the work on a daily basis.
Branch Administration
  • Maintaining filing system (of the branch/sales records) and ensuring all the data’s are traceable/ available digitally and in hard copy form.
  • Coordination to arrange for necessary stationery/hygienic items for office use/arranging tea supplier/Newspaper supplier etc.
  • Coordination to maintain/arrange for sales inventory like brochures, demo items/Visiting cards etc.
  • Handling petty cash expenses and updating the report to accounts team every 15 days with cash projection statement every fortnight.
  • Coordinate with Accounts Dept for raising Invoice for PO’s.
  • Maintaining attendance details of the branch and updating site visit details of installation team on daily basis.
  • Coordinating with accounts team in completing statutory requirements of the branch.
  • Maintaining stock statement and asset details and periodic updating of the same.
  • Arranging tour advance, supporting for necessary ticket bookings/accommodation, verification of tour claim forms.
  • Verifying conveyance reports of the team and forwarding to accounts team for payment process.
  • Follow up to get monthly bill for Telephone/Mobile/EB/Rental invoice/Newspaper/Tea expenses/water containers and ensuring payment being done accordingly.
  • Supporting HR in completing new joiner formalities and exit interview process.
  • In case of any technical issue of office Telephones/ Broadband/Mobile coordinating with Customer care /Relationship manager and ensuring that is rectified at the earliest.
  • In case of any service issue of ACs –Coordination to get quote for service/repair of the same, sending it to HR for approval process and rectify the same at the earliest.
  • Coordination with RM to change the corporate CUG plans of the mobile number of team (if required)/follow up for activation and deactivation of roaming plans (as and when required)/De-activation of SIM numbers if not in use.
  • Coordination with HR team in organising any meetings/training programmes and ensuring the availability of team member’s presence to attend the meeting as schedules. (In case of any delay /if any team member could not attend –informing the same to HR to re-schedule the same or arranging for separate meeting/trainings for left out team members.
  • Coordination with HR to procure any new assets for office use (Supporting to receive quotations, comparison statement, approval process, follow up to procure the same and including the details in office assets and sharing details to HO.

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