Patented Jump Screen Technology
Move with your customer proactively from screen to screen.
Surge+
Surge+ by Resurgent, a cloud-based video platform, facilitates virtual customer interactions for personalized experiences like visitor management, wayfinding, and customer support, enhancing productivity across multiple locations.
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Experience the
Surge+
Interact with customers personally, no matter where you are
Product features
Multifunctional
application
Surge+ can help automate a wide range of customer-facing services, whether it's wayfinding, customer guidance, remote assistance or visitor management.
Instant access and
assistance
Using QR codes, NFC or web links for different tasks, each Surge+ device allows customers to access precise information by scanning a code.
Jump screen
technology
Screens can be placed at key touchpoints, enabling staff to accompany and assist customers throughout their visit to your store, without having to be physically present.
Install at
multiple locations
From hotel lobbies and retail spaces to boardrooms and IT centres, Surge+ can be installed at various places to serve unique functions.
Effortless
monitoring
View important information on a single dashboard, and get access to updates about staff members and functions just by scanning custom codes.
Help
as a service
Customers simply need to scan a QR code on their device, and they can choose from a range of options to help them solve their issues.
Know the product capabilities
Efficiently manage calls and upload digital content for seamless operations and enhanced productivity.
Translate speech to text in over 60 languages for seamless communication and understanding across diverse linguistic backgrounds.
Integrate web-relay for remote access, enabling control over doors and elevator floors from a distance for streamlined operations.
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