Customer experience (CX) has emerged as a key differentiator that can set retail brands apart from their competitors. In 2025, retailers are looking toward CX as a crucial factor in their strategy to win and retain customers. Retail consumers “connected” to a brand are 306% more valuable over their lifetime. Similarly, 86% of customers will […]
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Video conferencing has become imperative for enterprises as a modern communication tool. However, a poor quality experience can frustrate participants and decrease their work productivity. Here are some interesting insights into the business impact of poor-quality meetings: Fatigue is one of the factors driving this shift towards shorter and more frequent meetings. In many ways, […]
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Employee engagement is in the middle of a storm, with a staggering 59% of global employees feeling disengaged and 18%, actively disengaged. This disconnect, when anticipated on a large scale, is a dangerous challenge for organizations, leading to reduced productivity, higher turnover, and no alignment with the organization’s vision. However, as organizations engage with this […]
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AV tech has now become a focal point of interest in corporate worldwide. Businesses are continuously experimenting with new work arrangements that imbibe flexibility but at the same time ensure that a collaborative culture and professional norms are upheld. Offices look very different now. Boring meeting rooms with a hundred cables plugged into different devices […]
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