Blogs - Posted on January 15, 2025

Image, Voice, and Sound – How Elevated Quality Makes for Effective Video Conferencing          

Image, Voice, and Sound – How Elevated Quality Makes for Effective Video Conferencing          

Video conferencing has become imperative for enterprises as a modern communication tool. However, a poor quality experience can frustrate participants and decrease their work productivity.

Here are some interesting insights into the business impact of poor-quality meetings:

  • Since the 2020 pandemic, there has been a 13.5% increase in virtual meetings.
  • 20.1% of the meetings have decreased in call length – even as the number of virtual meetings has increased substantially.

Fatigue is one of the factors driving this shift towards shorter and more frequent meetings. In many ways, this also indicates the impact of poor-quality video conferencing. Despite the impressive advancements in technology, virtual meetings can encounter a host of technical glitches that are not experienced during face-to-face meetings.

Here’s a look at 4 common quality-related challenges in video conferencing – and how to address them.

  1. Image and video quality

Poor video and image quality are among the pressing concerns that disrupt the quality of any video conference. Sub-optimal video quality can frustrate most participants – and impact their virtual meetings. This is particularly relevant for remote workers, who rely on video meetings to present their ideas or solutions. Low-quality videos during customer meetings can also damage the professional reputation of any brand.

Among the driving factors, poor lighting conditions can make participants appear excessively bright or too dim. Poor Internet bandwidth in selected areas can severely lower the quality of the transmitted images.

Along with improving Internet bandwidth, enterprises can enhance the visual experience with a high-resolution camera in their video conferencing systems.

  1. Sound clarity

Virtual meetings can continue even with poor video quality, even if sub-optimally. However, audio or sound clarity is essential during video conferencing. Poor audio quality can lead to cancelled meetings – or even work-related delays. 

While video conferencing can face technical audio-related glitches, external disturbances in the form of background noise or echoes can also disrupt clear communication. To address this problem, participants can switch to a high-quality headset with noise-cancellation functionality.

Video conferencing systems like Microsoft Teams Rooms feature spatial audio settings for a more immersive sound experience during meetings. Similarly, Zoom Rooms also allows users to suppress background room noise and reverberations.

  1. Voice capture

Ineffective voice capture can disrupt video conferences with a high number of distributed participants. Attendees frequently complain about simply not hearing (or understanding) a remote participant. This problem commonly occurs when enterprises use a low-quality speaker that cannot accommodate more than the prescribed number of participants.

Here are some effective measures that companies can implement to improve voice capture during video conferences:

  • Check the audio equipment immediately before the video meeting.
  • Advise participants to mute their microphone – when they are not speaking.
  • Make use of external speakers and microphones that are built for optimized voice clarity.

Video call participants from remote locations can also improve voice clarity by:

  • Selecting a quiet location that is free from background noise or distractions.
  • Positioning their camera and microphone at a comfortable distance and angle.
  1. Low Internet bandwidth

Low Internet speed or bandwidth can disrupt the quality of any video conference – particularly those involving remote workers. High data latency can cause problems in image and call quality. Poor Internet connectivity can hamper the natural flow of conversation in virtual meetings, thus causing delays and loss of clarity.

Here’s how enterprises can ensure optimum Internet connectivity during video calls:

  • Minimize the number of connected devices on their Wi-Fi connection.
  • Choose a video conferencing tool that can also work in areas with poor network connectivity.
  • If they are continuously facing slow Internet connectivity, consider switching to another service provider – or upgrading to a connection with faster bandwidth.

How to improve the quality of video conferencing

Enterprises can improve the quality of their video calls by switching to reliable video conferencing tools like MS Teams Rooms and Zoom Rooms. Besides, AI-powered video conferencing is also boosting the user experience and workplace productivity. 73% of Zoom users predict that AI technology can improve the quality of video conferencing.

For instance, AI-enabled smart cameras enable automatic focus (on the speaker) and lighting. This allows participants to locate the speaker in any room location. With AI-driven enhancements, audio devices are also blocking out background noise and optimizing voice quality during video calls. Instead of non-speakers pressing the “mute” button, AI-enabled systems can automatically detect and reduce background sound. This provides equal opportunity for every attendee to participate in the online discussion. 

AI technology is also enhancing video quality – even in areas with low bandwidth. In these circumstances, AI-enabled video conferencing tools can automatically lower the image resolution to maintain the communication flow without any delays. AI can also detect and blur the background visuals, which helps reduce distraction and improve the focus of the speaker.

How Resurgent is powering innovation in video conferencing

Modern enterprises can mitigate quality-related challenges by switching to the latest tools and technology in video conferencing. This makes it critical for enterprises to choose the best solution provider and system integrator to deliver a distraction-free experience.

At Resurgent, we have built years of domain and technical expertise in video conferencing solutions – and recommend the best tool for your business requirements. Along with system integration, we offer continuous support and training to your workforce to help you maximize your investment returns.

If you’re looking to elevate the quality of your video conference, we can assist you. Book a free consultation today.

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