Customers

September 19, 2023
Should CXOs Care About Digital Signage Solutions?

Should CXOs Care About Digital Signage Solutions?

CXOs oversee critical functions within a company and play a significant role in shaping its strategic direction. But the list of things they need to accomplish every single day is constantly growing. Not only do they need to build and oversee the overall vision for the company, but they also need to make major corporate […]

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July 19, 2023
There’s a Customer Experience Revolution Underway Across Sectors in India

There’s a Customer Experience Revolution Underway Across Sectors in India

“Nothing is more powerful than an idea whose time has come.” – Victor Hugo Around the globe, organisations are realising the benefits of improving their customer experience (CX). Buoyed by an array of digital technologies, business leaders are talking about the massive “opportunity” presented by CX initiatives – along with the “challenges” of delivering an […]

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July 12, 2023
The Values That Define a Surger

The Values That Define a Surger

According to a survey, 93% of executives believed and accepted that their company’s culture was value-driven. Some of the most frequently mentioned values were outcome-oriented, community-oriented, collaborative, and adaptable. The values of any organisation are formed right at the genesis. Management selects, accepts, and demonstrates the values that eventually become the culture of any organisation. After all, […]

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February 28, 2023
How Can Retail Stores Engage, Entertain, and Inform in the Face of Changing Customer Behavior ?

How Can Retail Stores Engage, Entertain, and Inform in the Face of Changing Customer Behavior ?

India’s retail sector is expanding at an accelerating rate, making it the fifth-largest retail destination in the world. According to a report by BCG, the industry will likely surpass USD 2 trillion by 2032, growing at a CAGR of almost 10%. This demand has increased as a result of online shopping, which has given today’s consumers new opportunities […]

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