The Values That Define a Surger

According to a survey, 93% of executives believed and accepted that their company’s culture was value-driven. Some of the most frequently mentioned values were outcome-oriented, community-oriented, collaborative, and adaptable.

The values of any organisation are formed right at the genesis. Management selects, accepts, and demonstrates the values that eventually become the culture of any organisation. After all, to become a people-centric organisation, it is critical to not only list but also follow suit with the values.

Here are five values that we, as Surgers, stand by.

Respect and Fairness

What is a team without trust? Respecting every individual and treating them fairly is one of our first and most important values at Resurgent. It enables us to make them feel like a Surger, a member of the core team, right from their orientation. This bond is an excellent way to anticipate and evaluate their performance, as well as how they contribute to the larger picture. 

Today, organisations have been struggling with absenteeism and the harsh reality of employees subjecting to quiet quitting. According to a study by Slack, roughly 16% of employees in India were quiet quitting in 2022. Consider a group of people who are only doing the bare minimum to survive. 

We at Resurgent have made certain that no one is trapped in that cycle by assisting them in learning and growing with the team. Giving everyone an equal opportunity to grow and respecting everyone in the hierarchy has allowed us to form a team that thrives collectively. Our clients have always recognised us for all these values that our team members and leaders pursue. One such example is the Caterpillar Chennai Project, a memento of which we are all proud.

Integrity

Business and ethics must go hand in hand, and we all believe in business integrity as Surgers. As a result, we have earned our customers’ trust and belief. We have always prioritised delivering the best output to our customers. The more we put in, the more we get, which is why integrity has been an inseparable value for all of us.

A Surger is not a Surger until he/she accepts and inherits this value and works in a similar manner to deliver the output that our customers expect from us.

Quest for Excellence

Our team strives to achieve excellence in everything they do. This is the sole reason we have been able to break boundaries and stay focused towards our vision of a future-ready organisation – to innovate and be ahead of the game while ensuring that our work culture is value-driven and keeps our employees happy.

There are constant discussions around how we can improve our solution delivery, how can the audiovisual (AV) space be evolved, how can we provide every client with a customised solution, how can we ensure that the entry barrier to cutting-edge AV solutions is low, and so on.

These discussions and ideas spring from an ingrained value of improving every day. As it stands, a Surger will always ask such pertinent questions because they are on their own quest for excellence.

Teamwork

Rome was not built in a day, nor was it built alone. Since its inception, Resurgent has emphasised the importance of teamwork. AV integration is a critical business area that is always changing due to newer demands and requirements. We have handled some of the most amazing projects as a team of excellent Surgers. 

In fact, one such project, BIAL, would not have been possible without a great team. We learned a lot while integrating our solutions to address some of the most critical and common problems that Bangalore Airport faced.

For two years, the Resurgent team worked to solve each piece of the puzzle, and now that we look back, we know it was through and through teamwork. This substantiates how teamwork is an ingrained value that allows all Surgers to achieve their goals.

Total Customer Satisfaction

We strive for total customer satisfaction by providing superior products and services that meet the needs of today’s customers. For example, AV integration has played an important role in boosting the productivity of hybrid or remote teams. In the era of cloud-based solutions and artificial intelligence, we have been rising to the challenge of delivering innovative solutions that cater to the granular requirements of our customers.

At Resurgent, we strive to anticipate the needs of our customers and provide them with innovative solutions that they may not even know they need yet. This includes bolstering ed-tech solutions, facilitating seamless team meetings, and delivering productivity tools. In today’s hybrid world, seamless communication and connectivity are essential for enterprises. Our team is dedicated to designing and implementing solutions with a critical eye to ensure the highest level of quality.

Wrapping Up

These values, combined with a desire to deliver the best, define a Surger in full capacity. This is critical for a company like ours, where the most common aspect of delivering what we envision is innovation. 

So, if you are a company looking to partner with an innovative AV integration solutions provider, you have come to the right place. Connect with us here.

And if you’re interested in joining our team, please check out our careers page.