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“Nothing is more powerful than an idea whose time has come.” – Victor Hugo Around the globe, organisations are realising the benefits of improving their customer experience (CX). Buoyed by an array of digital technologies, business leaders are talking about the massive “opportunity” presented by CX initiatives – along with the “challenges” of delivering an […]
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According to a survey, 93% of executives believed and accepted that their company’s culture was value-driven. Some of the most frequently mentioned values were outcome-oriented, community-oriented, collaborative, and adaptable. The values of any organisation are formed right at the genesis. Management selects, accepts, and demonstrates the values that eventually become the culture of any organisation. After all, […]
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The global display market was worth $114.9 billion in 2021 and is expected to reach $216.3 billion by 2031 at a CAGR of 6.7%. This bodes well when we consider the increasing usage of high-quality screens across enterprise settings. To that end, this article explores the impactful uses of high-quality screens and how enterprises can go about […]
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Given the current state of online threats, no business leader can underestimate the importance of cybersecurity. With the rapid evolution of the threat landscape, the increasing sophistication of cyberattacks, and the increasing volume of alerts, curbing the looming threat has become more challenging than ever. To improve the pace and effectiveness of their incident response […]
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Traditionally, on-job training and shadowing have long been seen as the most immersive ways to train employees. However, as new technologies like Generative AI emerge and businesses transform, continuous employee training has become a norm for companies to keep pace with changes and stay relevant in a hyper-competitive environment. According to a Korn Ferry study, […]
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According to Grand View Research, the video conferencing market, valued at USD 6.28 billion in 2021, will reach USD 19.73 billion by 2030 at a CAGR of 12.5%. In recent years, video conferencing technologies have drastically evolved. From meeting rooms with individual cameras to live-streamed events, video communication is now easier and more accessible than ever before. […]
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Almost every organization today understands the significant role audio-visual (AV) platforms play in the growth and success of their business. From hotels to schools, corporates to hospitals, AV systems pave the way for improved communication and collaboration across different sectors. But successful AV communication isn’t just about deploying highly-advanced technology; it’s about how easy it is for people […]
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Be it audio or visual, communication tools are not just about the underlying technology. They’re also about people. With a “human-centric” approach, communication tools can enable employee communications – rather than restrict them. But can technology hamper effective communication? Absolutely yes. A Kappa Omicron study found that mobile technology can adversely impact face-to-face communication and social skills. […]
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Zippia reports that, as of 2023, a staggering 63% of high-growth companies have employed ‘productivity anywhere’ work models. The constantly expanding market for a hybrid model of offices, as well as the remarkable surge in ‘open-plan’ offices’ has changed how offices look. One key change is that enterprises are looking to optimise their office space in […]
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