Here’s What A Human Centric Workplace Looks Like

The human-centric workplace is here, and as its name suggests, it revolves around people.  A human-centric workplace puts people first. That theme is the driving force in planning processes and infrastructure. These plans consider the needs and wants of the employees as opposed to simply being built around meeting business objectives. Human-centred design is at the heart of human-centric workplaces and begins with hearing all the pain points and needs of employees. The end goal is to devise custom solutions that meet those needs. A study by IBM stated that organisations that had human-centric workplaces witnessed 32% higher revenue than traditional organizations and were able to deliver outcomes 2x faster. 

Human-centric work models are founded on three guiding pillars, flexible work experiences, intentional collaboration and empathy-based management. Obviously, the workplaces of today need to keep in mind hybrid structures that allow employees to manage their work and lives better. 

Great connectivity and state-of-the-art technology bridge the gap between geographies, so that colleagues can collaborate and share without feeling the distance. Businesses have a lot to gain from building human-centric workplaces. Gartner claims that employees in human-centric workplaces are 3.2 times more likely to enjoy their work and have high intent to stay, and 3.1 times more likely to experience low levels of fatigue. 

Hybrid working: The building blocks of the human-centric workplace 

Reimagining the traditional workday is the need of the hour because it’s been established that in-office working isn’t the only productive workplace model. Organisations that offer flexibility with work structures are always highly valued by top talent. To bridge the gap between remote workers and workers on site, AV solutions come into play in enabling seamless connectivity and promoting hybrid structures by ensuring communication with high-tech solutions that boost collaboration and productivity. 

Autonomy and accountability: the foundation of human-centric workplaces 

The cat’s out of the bag. Giving your employees agency is the secret sauce to enabling them to succeed. Micromanaging and controlling employees are not going to work beyond a point. Research shows that granting employees structured autonomy over how they work achieves great outcomes. The whole idea of human-centric workplaces is built on the principle of giving employees and teams the autonomy to set their own work conditions while holding them accountable for the results. A Gartner survey showed that employees who get to decide when they work are 2.3 times more likely to achieve higher performance than employees without this degree of autonomy. Giving your workforce autonomy also reduces workers’ fatigue by 1.9 times – which is critical for sustaining performance over time – and increases employee loyalty. In a nutshell, accountable autonomy shifts focus from process to results and gives people the freedom to explore their ways of achieving desired outcomes. 

Hearing employee perspectives

Employees who have the freedom and agency to provide strong inputs into their organisation’s work design were 2.5 times more likely to achieve high performance and four times more likely to report lower fatigue. This makes sense because employees spend most of their lives at their workplace, so creating spaces that make them feel more comfortable and productive is key to attracting and retaining the best talent. Listening to the perspectives of your employees helps organisations to understand the needs, experiences, pain points and expectations and thereby promotes a culture of openness, trust, engagement and generally higher levels of employee satisfaction and productivity. 

Enabling learning and development opportunities 

Given that skill gaps are widening with technology evolving at a rapid rate, enabling continuous learning and providing employees with relevant development opportunities will help take employee engagement levels to an all-time high. What’s more, is that a human-centric workplace will always promote from within and help develop talent to scale. Employees who feel as if they are stuck in a rut or are not presented with a clear path for growth are quick to leave, so it’s important to plan out learning and training opportunities in a human-centric organisation. 

Building people-centric spaces 

While building workplaces, it’s important to do so while considering office layouts and providing the infrastructure to boost collaboration and engagement. This is where AV technology comes in to create connected workplaces. At Resurgent, we have unified communication systems that can connect you with colleagues in another time zone with ease. State-of-the-art meeting rooms and board rooms that promote effective communication and deliver great, immersive experiences are also a great way of making a workplace human-centric. Besides this, training and collaboration spaces do wonders for employee engagement, and providing people with designated spaces for learning, training and collaboration goes a long way in retaining the best talent. 

Engaging experience centres 

As companies expand across geographies, telling the story of the organisation becomes harder, and having an interactive, experiential format to do so goes a long way. This is where our high-tech experience centres come in. Complete with video walls, touchscreen displays and state-of-the-art sound systems which help create a rich experience for visitors and clients alike. 

Human-centric workplaces are the future, they are the bridge that brings top talent and the best employers together. If you’re looking to transform your workplace to make it more human-centric, reach out and we can help you with the best AV solutions that keep humans in mind first and always.