Blogs - Posted on October 16, 2024
Video conferencing (VC), once a “novelty” in global enterprises, has now become a necessity. Organizations with a globally or regionally distributed workforce need a VC system to collaborate and work on innovative ideas. Those deploying video-centric interactions have reported a 22% improvement in customer service. 86% of enterprises leverage video conferencing tools to conduct online job interviews.
As new VC upgrades enter the fray, it’s equally important for organizations to keep pace with the latest technology to avoid employee fatigue and burnout. Hence, more VC technology providers are focusing on upgrades (or enhancements) that can streamline the virtual meeting experience. For instance, Crestron’s 1Beyond cameras have an optical zoom facility, which brings VC participants closer without any loss of image resolution.
Here are 6 VC-related upgrades that are a boon for your employees:
Among the exciting developments, VC systems with intelligent tracking cameras ensure that the speaker is always in focus. This is highly beneficial for keeping remote workers engaged in virtual meetings.
Regardless of the location of the human speaker in the room, the camera automatically switches to the exact view. This enables remote participants to get a clear view of the discussion – and not manually follow the next speaker in the room.
For instance, Q-SYS systems use intelligent audio data from connected microphones to automatically determine the position of the speaker. Similarly, the 1Beyond suite of cameras uses the Automate VX feature to track the speaker through voice activation.
Even with all the innovations and advancements, employees still look for user-friendly VC systems that are easy to set up and operate. This includes an easy-to-follow implementation process that does not demand technical know-how.
Applications like WhatsApp and FaceTime are popular among smartphone users, simply because of their convenience and simplicity. These applications allow users to start a conversation in a few seconds.
Hence, VC equipment manufacturers are looking to balance between the user experience and advanced functionalities. For example, with its easy USB-based plug-and-play setup, Yealink’s UVC86 system elevates the user experience and convenience.
Among the recent innovations, immersive video conferencing is bridging the gap between physical and digital reality. Remote workers can use virtual reality (VR) to engage and collaborate in virtual meetings with office workers. With three-dimensional spatial audio functionalities, immersive VC is delivering a more natural experience for distributed workforces.
Similarly, VR technology allows companies to create a personalized brand experience in the virtual environment. By including hand gestures, VC systems impart a degree of realism to virtual conferences, thus helping in more intuitive communications between participants. Here’s how Microsoft Teams is building a 3D immersive space for an engaging experience.
By integrating AI and machine learning, VC systems are transforming the quality of virtual meetings. Here are some of the innovative uses of AI in video conferencing:
Here’s a real-life example of how Zoom Rooms is enhancing virtual meetings with AI technology.
Along with user-friendly features, video conferencing platforms like MS Teams and Zoom Rooms offer cross-platform compatibility. This allows VC participants to join meetings from any device – including smartphones, desktops, and even smart TVs.
Besides cross-platform compatibility, VC participants prefer to join virtual meetings by simply clicking a link – without downloading any app. VC applications with in-built customization options also allow users to personalize their virtual experience based on their needs.
A 2022 survey found that nearly 97% of respondents are concerned about the security of video conferencing data. 84% believe that a successful data breach can result in the theft of intellectual property, sensitive data, and trade secrets.
Despite all the safeguards, employees are concerned about sharing their data on video conferencing platforms. This is driving the demand for secure VC solutions across enterprises. There’s a growing emphasis on security-related features like:
In summary
With regular upgrades to their video conferencing system, enterprises can gain tangible benefits such as improved video audio quality, immersive experience, and data security.
As an integrator for VC solutions, Resurgent is working with popular brands including Crestron, Yealink, and Q-SYS. Our team of AV professionals can help you upgrade your legacy video conference solution based on your business and communication needs.
Do you want to know more? Book a free consultation with us today.
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